Returns & Refund Policy

Returns & Refunds

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item or in the case of a mis-shipment (an example of this would be buying product X and receiving product Y). Please contact us at TalkWithSal@agencythe.net with your order ID and reason for return. You can send the item you consider defective to:

523 E New Haven Ave, Melbourne, FL 32901

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect or mis-shipment. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.